Emirates has received its 3rd consecutive award for Best Entertainment at the 2020 Passenger Choice Awards held during the APEX EXPO in Los Angeles. The Dubai-based airline was also given a Five-Star Global Airline Official Airline Rating, the highest rating in the first airline rating program based solely on verified and certified passenger feedback.
Today, Emirates provides one of the most comprehensive and state-of-the-art entertainment and communications services in the skies. ice, its award-winning inflight entertainment system, now offers over 4,500 channels of entertainment, including well over 1000 world movies – more than any other airline. Customers across all classes are treated to the largest screens in the industry for each cabin at 13.3 inches for Economy, 23 inches for Business and 32 inches in First Class. Back in 1992, Emirates was the first airline to install TV screens in every seat, and since 2018 it allows customers to create and sync bespoke entertainment playlists on its mobile app.
Besides this varied content on-board its aircraft, Emirates has also been investing to provide connectivity and Live TV for its customers. Over 176 Emirates aircraft are equipped with Live TV and at any time 70,000 passengers and sport enthusiasts could be watching global sporting events live at 40,000 feet. Customers can also enjoy a selection of international news channels live such as CNN, BBC World News, Sky News, Euro News, CNBC, and NHK World. Wi-Fi connectivity is available on all Emirates aircraft. Customers in all cabin classes receive 20MB of free Wi-Fi data or unlimited use of messaging apps for 2 hours, allowing them to log on and stay in touch with friends, family or colleagues. Emirates Skywards members enjoy special benefits depending on their membership tier and class of travel, including free Wi-Fi when travelling in First Class or Business Class.
About APEX Passenger Choice Awards
The APEX Passenger Choice Awards are based on passenger feedback gathered through APEX’s partnership with TripIt from Concur, the world’s highest-rated travel-organizing app. Using a five-star scale, more than one million flights were rated by passengers across nearly 600 airlines between 1 July 2018 and 30 June 2019.