SWISS achieved an operating result of CHF 502.2 million for the 2025 financial year, a decline of 26.6 percent on the prior-year result. Total revenues for the year amounted to CHF 5.50 billion, 2.6 percent below their prior-year level.
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The 2025 business year was marked by tangible cost and pricing pressures, volatile demand and persistent operational restrictions. At the same time, SWISS made key investments in its future by undertaking its biggest-ever product innovation. The company also further improved its operational performance: average punctuality for the year was raised 4.1 percentage points to 69.3 percent, while schedule stability was increased just under one percentage point to 98.0 percent.
2025 proved a period of mixed fortunes for SWISS. “It was a year of contrasts,” reflects Chief Executive Officer Jens Fehlinger. “With our new Airbus A350, our new cabin interiors and our new SWISS Senses service product, we made substantial investments in our future. But strong competitive pressures, rising costs and shortages of resources hindered our growth. This we must now remedy with a targeted response.”
Earnings for 2025 were further depressed by shortages of resources, specifically of engines and crews. As a result, aircraft remained grounded for longer than scheduled or could not be utilized to the levels envisaged. This in turn created a productivity shortfall which meant that the growth planned could only be partially achieved and capacities could not be expanded as intended.
Passenger volumes
SWISS transported some 18.1 million travelers in 2025 – an increase of 0.6 percent on its prior-year passenger volume. The number of flights performed was also raised 0.6 percent to over 143,000. Total production capacity was increased by 1.5 percent in available seat-kilometer (ASK) terms, while total traffic volume, measured in revenue passenger-kilometers (RPK), was up 0.5 percent year-on-year. Systemwide seat load factor for 2025 stood at 83.3 percent, a 0.8-percentage-point decline from its prior-year level.
Despite the challenges, SWISS further improved its operating performance in 2025. Punctuality levels were raised 4.1 percentage points to 69.3 percent, while schedule stability was increased just under one percentage point to 98.0 percent.