Delta has been awarded Best Airline Staff Service in North America for 2025 by Skytrax. The honor, based entirely on customer feedback, signals a global recognition for the welcoming, elevated and caring service its employees deliver to millions of customers every day.
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Presented at the Skytrax World Airline Awards at Paris Air Show, the award underscores Delta’s commitment to delivering an elevated experience powered by thoughtful service and a people-first culture.
“This recognition is a tribute to the Delta people who bring their best to every customer on every one of our 5,000 daily flights,” said Matteo Curcio, Delta’s Senior Vice President for Europe, the Middle East, Africa and India. “We’re honored that 200 million customers choose Delta each year and trust us to be part of their journey. Skytrax is the gold standard in airline rankings, which makes this award especially meaningful.”
Delta continues to invest in enhancing the customer experience with the expansion of fast, free Delta Sync Wi-Fi for SkyMiles members presented by T-Mobile, refreshed on-board amenities and elevated service training for customer-facing employees.
Matteo Cursio, European Director of Delta Air Line, receives an award at the 2025 World Airline Awards Paris Air Show at Musee de l’air et de l’espace on June 17, 2025 in Le Bourget, France. Photo by Laurent Zabulon