Introduse in 1988, Freddie Awards (The Freddies) permit calatorilor sa aleaga cele mai bune programe de fidelizare in randul companiilor aeriene si hotelurilor. Iata castigatorii editiei cu numarul 27.
Companii aeriene din Europa si Africa
Program of the Year — Air France – KLM Flying Blue
Best Elite Program — Air France – KLM Flying Blue
Best Promotion — Air France – KLM Flying Blue
Best Customer Service — Lufthansa Miles & More
Best Redemption Ability — Air France – KLM Flying Blue
* Up and Comming Program of the Year — Aegean Miles+Bonus
Flying Blue, programul de fidelizare Air France-KLM, s-a impus si in 2013 si 2014.
Companii aeriene din Orientul Mijlociu si Asia/Oceania
Program of the Year — Virgin Australia Velocity
Best Elite Program — Etihad Guest
Best Promotion — EL AL Matmid Club
Best Customer Service — Virgin Australia Velocity
Best Redemption Ability — Virgin Australia Velocity
* Up and Comming Program of the Year — Saudia Alfursan
* Up and Comming Program of the Year — EL AL Matmid Club
Companii aeriene din America
Program of the Year — American AAdvantage
Best Elite Program — American AAdvantage
Best Promotion — LifeMiles
Best Customer Service — Southwest Airlines Rapid Rewards
Best Redemption Ability — Southwest Airlines Rapid Rewards
* Up and Comming Program of the Year — LifeMiles