Working in partnership with global architecture and design firm Gensler, these openings debut the flag carrier’s new design concept that will serve as the vision for future lounge developments.
Follow Aeronews on Facebook, Twitter, LinkedIn, Bluesky and TikTok
Calum Laming, British Airways’ Chief Customer Officer, said: “We’re thrilled to be unveiling our new design concept with new lounges in both Miami and Dubai. These unique spaces have been created with our customers in mind and are the next step in our extensive lounge transformation plan. Whether they’re looking to relax, dine, work or enjoy a drink at the fully staffed bar, there’s something for everyone.
“We’re proud to bring our brand to life in these spaces, having blended our British originality with each destination’s unique character. This approach has allowed us to make the most of brilliant talents from around the world. We’re grateful to all the teams, both within British Airways and our partners, who’ve helped make our vision a reality. We are incredibly excited to welcome our customers to these new lounges.”
Rooted in hospitality, the new design concept establishes a cohesive architectural identity that connects British Airways lounges worldwide. Drawing inspiration from the airline’s heritage and the character of each destination, the spaces are designed to feel welcoming, intuitive, and restorative, creating moments of calm, connection, and delight for customers wherever their journey takes them.
Reflecting the airline’s playful side, ‘look-up’ moments feature across British Airways’ lounges, adding a touch of surprise to the experience. Upon arrival in Miami, for example, guests are greeted by a floor mural that, when viewed through the mirrored ceiling, reveals the words ‘London Calling’ as a homage to the airline’s home.
Miami
This is the first time in decades that the airline has had its own lounge available to customers in Miami. Opening today, it spans 13,000 sqft, becoming the largest lounge outside of London solely operated by British Airways.
Located in Terminal E, directly above its departure gate, the space is a celebration of the airline’s British originality, charm and wit, combined with features that have taken inspiration from the city, such as its Art Deco design and iconic buildings. With large windows along its walls, this lounge has sweeping views across the airfield and makes use of the beautiful Miami skies and light. The airline used Miami-based contractors, such as TGA Consulting, Nunez Construction and Bermello & Ajamil architects, as well as US-sourced materials that reflect both quality and craftmanship.
Dubai
Located in Terminal 1 at Dubai International Airport and spanning nearly 5,800 sqft, the new space offers customers an elevated experience that blends contemporary British design and the rich spirit of the UAE.
Brought to life by local contractor Al Tayer Stocks, the new space nods to traditional Middle Eastern style, featuring sweeping arches, patterned metal panelling, and mirrored walls that have taken inspiration from local architecture. A full-service bar acts as a focal point of the space as part of the new design concept.
Access to the lounges is available to:
– British Airways’ customers travelling in Club World (Business Class) or First
– The British Airways Club members with Silver status and above
– oneworld customers with Sapphire status and above
