American Airlines continues to enhance the premium customer experience and invest in the Charlotte community with its latest plans to build a Flagship lounge and expand its Admirals Club lounge footprint at Charlotte Douglas International Airport (CLT).
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This investment will significantly increase the lounge space for American customers traveling through CLT and marks the long-awaited arrival of the Flagship lounge experience at CLT. Additional construction details and timing will be shared at a later date.
American currently operates three lounge spaces in CLT, with Admirals Club lounges in Concourses B and C/D as well as the new grab-and-go Provisions by Admirals Club lounge in Concourse A — a first-of-its-kind lounge concept for American.
The Flagship lounge is known for its inviting atmosphere and premium amenities, including a champagne greeting upon arrival and locally inspired menus curated by award-winning chefs. Earlier this summer, American debuted its highly anticipated Flagship lounge at Philadelphia International Airport (PHL) Terminal A West, marking American’s fifth Flagship lounge and ninth premium lounge within its global network.
Customers traveling through CLT can expect the same level of luxury in the new Flagship and Admirals Club lounges as well as design elements that are thoughtfully curated to balance style, comfort and function. Areas throughout the space are divided into distinct “neighborhoods” with unique offerings tailored to traveler needs:
– Lounge: Relax and recharge in comfortable seating
– Bar and dining: Connect and collaborate over drinks or a meal
– Villas: Embrace privacy and a mental reset in the spa-style shower suites, workstations and/or kid-friendly family room
CLT is American’s second-largest hub, connecting millions of passengers to more than 170 destinations in 27 countries. American employs 15,500 team members at CLT and PSA Airlines, one of American’s wholly owned regional partners, is relocating its headquarters to Charlotte in January 2026.