At the Skytrax World Airline Awards ceremony in London, LOT Polish Airlines was named again the Best Airline in Central Europe. Three LOT Business Class Lounges have also been awarded a 4-star Skytrax status: Polonez and Mazurek in Warsaw, and LOT Business Lounge Chicago.
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This year’s award marks another success for LOT Polish Airlines in this category, following the airline’s win last year. For over 25 years, the Skytrax World Airline Awards have provided insight into how airlines are perceived by their passengers on the global market.
Travellers representing over 100 nationalities participated in this year’s edition of the survey that was conducted between September 2025 and August 2026. The final results were based on 24.8 million verified entries related to more than 300 airlines. The survey was available in 8 languages: English, French, Portuguese, Spanish, Turkish, Chinese, Japanese, and Korean.
4-star ratings for LOT Polish Airline lounges in Warsaw and Chicago
Three business lounges – LOT Business Lounge Polonez and LOT Business Lounge Mazurek at Warsaw Chopin Airport, as well as LOT Business Lounge Chicago at O’Hare Airport – have also been awarded the 4-star status. This is a significant distinction for the premium class offering developed by LOT Polish Airlines and complements the 4-star status the carrier itself enjoys in the Skytrax World Airline Rating.
Skytrax auditors highly rated the standard of LOT’s lounges, highlighting their cohesive design, quality of materials, food and beverage offerings, as well as recognising the clearly defined brand identity. Modern interiors of the lounges combine pure functionality with features emphasising LOT’s Polish roots – both in Warsaw and Chicago.
The LOT Business Lounge in Chicago was noted as a key extension of the brand in North America, effectively showcasing its Polish identity. Another asset of the lounge is the panoramic view of the apron and LOT aircraft. In Warsaw, auditors praised the location of the renovated Polonez and Mazurek lounges, their proximity to the gates, and strong brand visibility; the Mazurek lounge was also commended for its panoramic views of the apron.
One of the standout features was the Spa zone in the Polonez lounge, recognised as one of the most unique facilities of this type available in Europe. Factors contributing to this assessment included the high standard of the salon, the wide range of treatments available, the staff’s expertise, and the collaboration with a Polish cosmetics brand.