KLM has been named the winner in the “Best Cabin Service” category in Europe at the 2026 APEX Best Awards. This award is based on passenger reviews reflecting their own experiences during the flight.
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“At KLM, we believe that every journey can be meaningful. KLM’s cabin crew is ready to offer travelers a warm welcome and personal attention, so they feel at home when traveling with KLM. The APEX Award for Best Cabin Service in Europe, an award entirely based on passenger reviews, is a wonderful recognition for our cabin crew. It shows that our customers appreciate our service,” said Bas Gerressen, Executive Vice President KLM Inflight Services.
The APEX Best Awards are based on more than one million passenger reviews. Passengers rate their flight experience across 5 categories: seat comfort, cabin service, food and beverages, entertainment, and Wi-Fi.
